1.9
4.57K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Quickly access a complete set of services that will allow you to manage your health and make your relationship with us more comfortable.
What can you do with it?
. Search for the doctor you need by specialty and order it by proximity. Share the results with whoever you want.
. Request your appointment online at the hospitals and centers of the HLA Hospital Group.
. Request a video consultation with a specialist through Asisa LIVE.
. Know what tests require authorization and request it if necessary.
. See your cards, if you have forgotten to take them with you.
. Check the history of pending appointments and your visits to the doctor. Add photos, reports or other documents that you want to save.
. Check the details of your receipts.
. Retrieve information about your policy, including the particular conditions.
In addition, you will be able to find the entire Branch Network, our own centers and products that we put at your disposal.
Download the Asisa app and start enjoying all its advantages at any time and from anywhere!
(*) Access to most of these services requires registration. If you have not already done so, you can do so directly in the application itself or through www.asisa.es/registro. The username and password you choose will be valid to access through both channels.
For security, to use this application the minimum version of the operating system required is Android 6.0.
Updated on
Nov 10, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

1.9
4.45K reviews
Julia Hughes
April 10, 2023
After having the app for a long time , suddenly all my medical records have disappeared! I have contacted them on numerous occasions but all they say is change password which I can't as it won't accept my details! I have not received any help even after contacting asisa by phone. They don't answer my emails asking for help. Surely by my records disappearing and not being able to access my records is a security breach? My hospital app is good. I have contacted the email below 3 times , no luck.
1 person found this review helpful
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ASISA S.A.
April 10, 2023
Good afternoon, Julia. We are sorry for the incident. However, we would like to inform you that in order to access the data relating to your medical history, you must re-establish access not from the Asisa app, but from the hospital group in which you are visiting. For further details please contact us at soporteweb@asisa.es
Roberth Chirinos
September 14, 2023
The information and processes are not clear. I submitted an authorization request for a MRI and they declined it because I didn't send them the report from the doctor. There's no input for adding any reports or additional documents in the authorization request section. I called asisa and they said that the authorizations are managed via email , they gave me the email where I sent the info. What's the point of having an app for authorizations if you need to go through this? It is a waste of time
1 person found this review helpful
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ASISA S.A.
September 15, 2023
Good afternoon. We regret your comment because at Asisa there are several options to manage authorizations. If you want to inform us of more details, you can send an email to: asisainfo@asisa.es , with the following reference: APP Plataformas Digitales
Vitaly L
July 21, 2021
Does not work: for any volante just says that format is wrong. Abaolutely unusable. ASISA does not realpy answer emails too. Do not recommend it to anyone.
4 people found this review helpful
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ASISA S.A.
July 21, 2021
¡Hola! Si eres tan amable, escríbenos en el correo asisainfo@asisa.es, poniendo en el asunto: App Plataformas Digitales. Intentaremos ayudarte con la gestión que tengas pendiente.

What's new

Mejoras generales y corrección de incidencias.