ASISA

ASISA S.A.

About this app

Welcome to the new way to manage your health and well-being!

We've redesigned the app so you have everything you need in one place, easily, quickly, and securely.

What will you find in the app?

New, accessible, and user-friendly design: Everything is clearer, faster, and designed with you in mind.

Schedule your medical appointments online: Choose the day and time for an in-person visit or scheduled video consultation with a wide range of doctors.
24/7 immediate medical consultation: Chat directly with a general practitioner wherever you are.
Receive telemedicine care with a wide variety of specialties.
Easily manage your authorizations.
Access your digital medical history and electronic prescriptions: All your information in one place, ready to share with whomever you choose.
Personalized health plans: Sign up for programs to improve your well-being step by step.
Exclusive promotions: Discover benefits and save on products and services.

Because your time and your health matter. With this new version, you have more control, more convenience, and more benefits every step of the way.

Download it today and discover an experience that evolves with you.

(*) Access to services requires registration. If you haven't already registered, you can do so directly in the app or at www.asisa.es/registro. The username and password you choose will be valid for access through both channels. For security, the minimum operating system version required to use this app is Android 11.

We've completely redesigned our app for you!
New accessible design: Everything is clearer and easier. Personalize your home screen with shortcuts to the features you use most.
Schedule your medical appointments online: Choose the day and time for an in-person visit or scheduled video consultation with our professionals.
Integrated medical chat in the app: with immediate consultation 24/7, wherever you are.
Receive telemedicine care with a wide range of specialties.
Your digital medical record and electronic prescription: all your information in one place, ready to share.

We've completely redesigned our app for you. Personalized health plans: We want to help you improve your health.
Special promotions for you: Benefits to save on products and services as an ASISA member.
Enjoy an app designed to support you every step of the way.

Ratings and reviews

After having the app for a long time , suddenly all my medical records have disappeared! I have contacted them on numerous occasions but all they say is change password which I can't as it won't accept my details! I have not received any help even after contacting asisa by phone. They don't answer my emails asking for help. Surely by my records disappearing and not being able to access my records is a security breach? My hospital app is good. I have contacted the email below 3 times , no luck.

My authorization was without attention for 2 weeks, so I was forced to contact their phone line that is fully automated (robot) without any way to switch languages. I was promised that it will be handled swiftly - they took another day to finish and deny the authorization, and volante which I need authorization for is over 30 days old now, so I need to visit the doctor's office 40 km away again to renew it. App is also horrible, single language and constant crashes. Avoid if possible.

The information and processes are not clear. I submitted an authorization request for a MRI and they declined it because I didn't send them the report from the doctor. There's no input for adding any reports or additional documents in the authorization request section. I called asisa and they said that the authorizations are managed via email , they gave me the email where I sent the info. What's the point of having an app for authorizations if you need to go through this? It is a waste of time

What’s new

¡La app se renueva para ti! Gestiona tu salud y bienestar desde cualquier lugar. Agenda citas médicas online (presenciales o videoconsulta), consulta con un médico 24/7 por chat o videollamada, gestiona tus autorizaciones, accede a tu historial médico digital y apúntate a planes de salud personalizados. Además, disfruta de promociones exclusivas y un diseño más fácil y rápido. Ideal para todos tus seguros: salud, dental, vida, mascotas y más. Descárgala hoy y cuida lo que más importa