Hospitality Mobile Access

213 reviews
Content rating
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About this app

With ASSA ABLOY Hospitality Mobile Access you can check in to your hotel room before you arrive and receive your room key direct to your phone. When you arrive at the hotel, go straight to your room and open the door by holding your phone up against the lock. Your hotel key is securely delivered and stored inside your device and you don't need to worry about a keycard.

ASSA ABLOY Hospitality Mobile Access is available at select hotels around the world.

About our Mobile Access solution:

The Mobile Access solution from ASSA ABLOY Hospitality makes VingCard RFID locks operable with mobile devices through BLE (Bluetooth Low Energy) technology. The solution platform includes highly reliable and secure mobile key management and Trusted Service Manager (TSM) services.

ASSA ABLOY Hospitality Mobile Access is powered by award winning Seos® technology from ASSA ABLOY, learn more on our web site.
Updated on
Mar 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit

Ratings and reviews

209 reviews
Fanie Davel
November 3, 2021
Hi, I used app only for a week, but with my experience with this, it worked for the purpose I had to use it for. Yes the confirmation email could be tricky, but the Hotel reception helped me and it was working. To give more stars, 1. Maybe consider app to work even when your phone is locked and app in background. Keep working on the app and it will get better, nothing works perfect and problems must be sorted to better service. Thanks, technology is the future, bad or good reviews. Keep going
1 person found this review helpful
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ASSA ABLOY Global Solutions
November 3, 2021
Hi, thanks for your feedback, we'll take it into consideration! The reason that the app can only unlock when the device is unlocked is so that nobody else can unlock your door in case you lose your device. To avoid draining the battery of your device, the app will only try to unlock when in foreground.
Mohamed Shousha
September 1, 2021
I tried to register, received a verification email and then I clicked on "Verify" button, then a green tick shows that my email is verified but when I go back to the app, it still shows "Please check your mail" So I'm still stuck in this step with no luck! I mailed the customer support but I didn't get any reply back yet!
8 people found this review helpful
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ASSA ABLOY Global Solutions
September 1, 2021
Hi, sorry to hear that you are not able to verify your email address and sorry for the delay in responding to your email. We have now responded to your email so let's continue the discussion there.
Martin Borýsek
November 18, 2022
This app is a garbage and doesn't work. Or at least, it works randomly. It didn't let me enter the building, but the access to the room worked. Later the day it stopped working at all. The helpline guy generated a new acces, which doesn't work either.
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What's new

- Update SEOS SDK version
- Generel bug fixes & improvements