A Google user
The app is good except for one thing. I have a med I take every other day NOT every day as most inhaled meds. There is no option for every other day that I can see. That needs to change. Also the sensors them self are barely audible especially if I am cleaning or playing with my grandchildren. Put volume control either into the app or on the sensor itself. That is why I give it 3 stars. Fix these issues and it would be a great product.
3 people found this review helpful
Reciprocal Labs
January 16, 2019
Thank you for your feedback! We would love to be able to offer the ability to add your medication on an every-other-day schedule in the future, and we'll be certain to pass your feedback about a volume control to our engineers. Breathe well!
A Google user
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Since the recent update the app cannot connect to the server no matter what I do. I'm not able to enter readings manually. It worked fine before. If I could give it less than 1 star, I would. I deleted the app, reinstalled it and it doesn't recognize my email address. It finally recognizes my email but then tells me my password is incorrect. Whatever, I change my password and try to sign in again with the new password, nope, gives me an error. Deleting the app for good. Not worth the effort
5 people found this review helpful
Reciprocal Labs
November 29, 2019
Hi Fran, we're very sorry that you're experiencing this error, that absolutely shouldn't happen. We would love to make sure we get everything working again for you, and please reach out to us at 877-251-5451.
A Google user
When i use rescue inhaler, it always comes up as unknown for air quality on the usage report. sensor sync's time and location fine. aggravating. have reinstalled. i wish you can remove some of the cards on the home screen. ex, i have 2 schedule medications cards that i cant swipe to get rid of even though i have all medications listed.
Reciprocal Labs
May 9, 2019
Hi Sandra, thank you very much for your feedback. The errors you're seeing definitely shouldn't happen, and we will be happy to make sure we get this working correctly. Please reach out to us at help@propellerhealth.com or 877-251-5451. Breathe well!