Ather

Ather Energy Limited

About this app

This is how you stay connected with your Ather vehicle and manage it. There’s so much you can do: locate your scooter, plan your everyday ride, place a service request, track vehicle’s charging and view your ride history and statistics. You can connect your Ather App via Bluetooth to your Ather 450X and view and control calls received and music being played on your phone right on your scooter's dashboard.

Why is this app a must-have?
1) Uses scooter’s data to connect and keeps a track of its location, whether parked or if someone takes it wheeeing around
2) Pairs with your scooter via Bluetooth and reflects your phone's music and calls on your scooter dashboard
3) Send the destination to your Ather scooter, even before you get on it
4) Find the nearest Point in case your Ather needs some charge on your way
5) Check the range available on the vehicle for your next commute
6) Need vehicle service or need to report a glitch, place a request. For any roadside assistance, we are just a tap away
7) All the important alerts like available software updates, issues detected on the vehicle and more
8) Upload documents here to keep them handy on your scooter’s dashboard

Ratings and reviews

This is the worst customer service I have ever experienced. Every complaint takes 3, 5, or even 10 days to receive a response. Instead of resolving the issue, they redirect customers to service centres or ask them to raise new tickets. Why can't they transfer the existing ticket internally? Customers are left running in circles without a solution. After spending nearly ₹2 lakh on a vehicle, such poor service is unacceptable. I strongly recommend avoiding this brand.

Very bad experience,I have got Rizta-S.Bluetooth doesn't connect seamlessly.Sometimes it gets connected immediately,but most of the time doesn't connect at all. One more thing, after paying a huge amount of money we didn't get a navigation facility.Company must provide navigation facilities to all variants.

I have been using ather for 2 months now.. from start I see all the extra features which ather is claiming is not working.. like auto turn off indicator, skid control, hill hold assist.. I have checked with the showroom and I have got a response saying there may be bugs but will be resolved in a month of time on the next update.. and the bluetooth pairing is not effective. when trying to raise this issue in app the page itself is not loading

What’s new

• A decade of peace of mind: Eligible owners can now buy the 10-year Extended Battery Warranty straight from the app’s Warranty tab—peace of mind is just a tap away.
• Rediscover your Ather: A fresh coat of polish makes exploring your AtherStack features even smoother.
• Under the hood: Upgraded logins keep you securely signed in, plus bug fixes to keep your app running as smoothly as your ride.
Update your Ather app and let us know what you think!