
Ryan UNLOCKD (Locksmith)
The app seems like an after thought. It struggles to stay connected so I can change settings even though I am standing less than 7" away from the lock. I tried to delete a damaged lock from my account, but since it cannot connect to it, I cannot remove it. Overall, not very well thought out-needs a lot of work before I'd considered it useful.
1 person found this review helpful

daniel n
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Most of the time, the app will never connect with the lock. I'm stuck standing outside my door waiting until I finally just reach for my keys. I'd say I can remotely unlock it about 20% of the time. This is worse than August! If it wasn't too late to return it, I absolutely would. I should mention I am using Android, since that seems to be an issue with other comments.
3 people found this review helpful

BILL BENZ
Yale- Please Read This app is missing key features you would come to expect from a premium, expensive lock. Battery status in app is not available. We are depending on your device to gain entry to our homes, including our children. How is this not in the app to see? When you add a second or third lock, the only way to add a code for the new locks to existing users, is to delete them and re-add the user. When you add a user via lock keypad you cannot edit the name. Not enough letters left..
6 people found this review helpful