3.8
2.73K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Yale locks using the Yale Access app are supported exclusively in the United States and Canada.

Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com
Updated on
Nov 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 4 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
2.68K reviews
Ryan UNLOCKD (Locksmith)
December 20, 2025
The app seems like an after thought. It struggles to stay connected so I can change settings even though I am standing less than 7" away from the lock. I tried to delete a damaged lock from my account, but since it cannot connect to it, I cannot remove it. Overall, not very well thought out-needs a lot of work before I'd considered it useful.
1 person found this review helpful
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daniel n
December 9, 2025
Most of the time, the app will never connect with the lock. I'm stuck standing outside my door waiting until I finally just reach for my keys. I'd say I can remotely unlock it about 20% of the time. This is worse than August! If it wasn't too late to return it, I absolutely would. I should mention I am using Android, since that seems to be an issue with other comments.
3 people found this review helpful
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BILL BENZ
September 4, 2025
Yale- Please Read This app is missing key features you would come to expect from a premium, expensive lock. Battery status in app is not available. We are depending on your device to gain entry to our homes, including our children. How is this not in the app to see? When you add a second or third lock, the only way to add a code for the new locks to existing users, is to delete them and re-add the user. When you add a user via lock keypad you cannot edit the name. Not enough letters left..
6 people found this review helpful
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App support

About the developer
Fortune Brands Innovations, Inc.
ops@august.com
520 Lake Cook Rd Deerfield, IL 60015 United States
+1 628-998-3274

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