Yale Access

August Home, Inc.

About this app

Yale locks using the Yale Access app are supported exclusively in the United States and Canada.

Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com

Ratings and reviews

Slow and unresponsive When attempting to connect to a lock the app will hang. If you try to view the signal strength the app will again just hang and never come back with any information. The geographical auto unlock feature works intermittently at best. Most times it just doesn't work. If you have a perfect network with a strong signal everywhere then the app may work but if your network has a weak signal then the app just doesn't know what to do and hangs.

The app seems like an after thought. It struggles to stay connected so I can change settings even though I am standing less than 7" away from the lock. I tried to delete a damaged lock from my account, but since it cannot connect to it, I cannot remove it. Overall, not very well thought out-needs a lot of work before I'd considered it useful.

App is hot garbage. Have two locks. One reports battery life. The other doesn't. Wants to connect over wi-fi instead of Bluetooth even if I'm standing right next to it. When I try to use the app button to lock or unlock it constantly gives me an error message. The app will unlock but will not lock. Wish I didn't trust the security of my doors with Yale and will be looking for another company that invests in app reliability.