This app's got probs! You can't delete accounts and it will let you add multiple, identically named versions of the same account all with different passcodes so you don't know which one to use. Hitting the delete button simply crashes the app. There's a edit button for an account and it literally does nothing. I can crash the app by pressing it several times. Previous reviews are correct, the push notifications only works if you have the app OPEN. The you get the android notification on top of and in app notification. Sloppy. If I'm opening the app, I don't need push notifications. Customer service said they won't help unless I'm paying $23/mo...
83 people found this review helpful
App crashes when trying to delete or edit duplicate accounts, but allows me to move them around, so now I have no clue which one is the right code. This will inevitably cause me to get locked out, prompting a customer service call which will waste both the time of myself and the rep that has to field the call. Seems like a dev could push out an update to fix this pretty easily, however other reviews would suggest this issue has been ignored for years.
14 people found this review helpful
The app worked great until I chnged phones, transferring the app to my new phone. The app detected the change, and promoted me for a pass phrase which I didn't have. So I was locked out of the acct it was supposed to protect....even when my password was reset by the administrator of the acct. The app was stuck prompting me for a pass phrase, there didn't seem to be a way to recover if the pass phrase I had was not correct. I tried reinstalling the app but that did not resolve the issue.
59 people found this review helpful