Uzair Jan
Worst online banking system. I repeat worst ever. I have downloaded this app several times from google play store. When I try to open it after downloading it never opens. I don't know what is the issue. Never experienced this with any other banking system. It's happening since I have opened my account in DIB and the pathetic customer service is not of any help. I have also emailed my issue but no reply.
1 person found this review helpful
Dubai Islamic Bank Pakistan
29 March 2024
Dear customer, we regret the inconvenience caused. Please email the details of your issue at problem.resolution@dibpak.com along with account details. Our team will work on it and get back to you
Waseem Ahmed
Worst online banking system. I repeat worst ever. I have downloaded this app several times from google play store. When I try to open it after downloading it never opens. I don't know what is the issue. Never experienced this with any other banking system. It's happening since I have opened my account in DIB and the pathetic customer service is not of any help. I have also emailed my issue but no reply.
13 people found this review helpful
Dubai Islamic Bank Pakistan
28 February 2024
Dear customer, we regret the inconvenience caused. Please email the details of your issue at problem.resolution@dibpak.com along with account details. Our team will work on it and get back to you
Hasan Jaffery
I m using this app from a long time first time it happens when I click on app it's not open from last 4 days when I call on helpline there services is pathetic . incompetent staff sitting on calls just give us lame excuses they didn't have any solutions even it there technical error I think need to close this account from here now finally ..worst services in digital banking era
6 people found this review helpful
Dubai Islamic Bank Pakistan
1 March 2024
Dear customer, we regret the inconvenience caused. Please email the details of your issue at problem.resolution@dibpak.com along with account details. Our team will work on it and get back to you