So it has been 3 weeks. I received 1 phone call which I missed as I was working. Spent all week attempting to call the number attached to the email. Call disconnects in the hold que. I have attempted live chat countless times, I get disconnected everytime. I have sent countless emails. No reply... Not to mention the $100 I have put in to my account which never appeared. I have put this down to no ID verification. Once I verified it I still never received the money into the account. I've had NO confirmation emails regarding ID verification. Not even S trail to check whether the ID has been submitted successfully. So I've tried every other means of contact. This is the last. AVA TRADE PLEASE WILL SOMEONE CONTACT ME?! Since you are so great at replying to these 1 star reviews
Terrible customer service. Can not withdraw funds have sent multiple emails and no response. Give me my money back.
i wanna use them as my broker ... but everywhere i read people are calling them a scam... i can't connect to live chat cause always offline ... send email still waiting for reply
WARNING!!! DO not get this app I'm warning you it is a hoax!! They have no problem taking your money but I've been trying to withdraw my money for over a month and they will not release it ! You can't contact anyone using the phone number provided and when I asked for help through email they just send you a generic email thst does not help at all !!!! Keep away trust me !!
Xrp funds just dissapeared. No support and not able to contact them. Lost quite a bit of money
Worst customer support. And yet to get my money back. People please beware of using this app. Seems to be professional scammer. Id 6053979..
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