
Isaac Nelson
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Don't bother with the app until bugs are fixed. My experience with Bernicks's system lately been quite awful. They have a fridge/kiosk system at my work going and it's just as buggy as the app is! I created an account, which worked for awhile then it just forgot n wiped from the system. I tried signing in, says it doesn't exist. I tried recreating, says it exists. Had little better luck on the app, but I tried sending a code thru email and it won't send. I'll change the rating if issues fixed.
3 people found this review helpful

Juliet Hedger
I get my orders in, but the app is awful! I am supposed to get a prompt/choice to scan and pay or shop online, but the scan and pay NEVER shows, even when I'm right beside their signal. When ordering - a sandwich, let's say - there's only partial info. So, if your optional add ons are sliced tomato, sliced cucumber, and sliced onions, all you see in the app is a checkbox beside the word sliced 3 separate times. It's like I'm always ordering a mystery sandwich in the hopes I get what I want.
2 people found this review helpful

Kara Forristall
The new update ruined the user experience. The cafe at my work uses this app if you want to order ahead or order from your desk and walk down to pick up, etc. However, since the new update, sometimes it doesn't offer all the regular menu options and sometimes it says random "uh-oh" messages and won't allow me to order food or add money to my account. Really frustrating since the cafe isn't in my building. PLEASE FIX THE BUGS!!!
3 people found this review helpful