
Dorothy
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Poor performance for an App that's part of a global leader in CCTV... can no longer differentiate between motion and regular recording. Entire time-line shows "red", as if it's all motion. Camera station works fine..showing blue, and red when there's motion. Android and iPhone app both have this issue. Completely unacceptable for a company with millions of dollars in resources. In addition, constantly disconnects with "an unknown error has occurred" on live. Get it together, or become obsolete.
27 people found this review helpful
Axis Communications AB, Sweden
February 3, 2022
Thanks for your report! This is a temporary bug at the moment and will be addressed in the upcoming 5.42 version of ACS. A temporary workaround would be to set the continuous and event recording to record on different profiles.
Regarding your disconnection issues please contact support for further help to sort it out: http://www.axis.com/support

Pixel
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Can't rearrange camera views, can't use smart search 2, can't search license plate data. For a $60,000 camera system I'm very disappointed. It works somewhat decent on PC but the app is very limited. Loses connection to cameras frequently and must be restarted (reviews on this going back years).
Axis Communications AB, Sweden
October 29, 2025
Hi! Thank you for your feedback and the feature requests. We will take them in account during future development. Regarding the camera devices losing connection, kindly contact our technical support team at http://www.axis.com/support so we can try to help you with your problem.

Iva
The version 6.0.18 doesn't work on android phones. The update should make the app better, not to stop working after installing it.
Axis Communications AB, Sweden
October 29, 2025
Hi! Sorry for your bad experience with the application and thank you for your feedback. Kindly try to upgrade to 6.0.19 version when it is released.