This app sucks! I have so many problems it's not even funny. It randomly turned itself on at 5 in the morning and missed about 15 chats (it's supposed to turn off after 3 missed chats) and have angry customers because they were also frustrated with the app. I'm always losing connection and the app randomly opens itself when I click on other apps. Not a good experience and we've had this for over a year now. Waste of money!
I love this app, very easy to use works great on my phone, my desktop, anywhere. Great job.
So far is working good
I love this app. I am able to see and set my availability. I get messages in real time, and I am able to trouble shoot problems in real time.
I have used this app for awhile and have not had a problem with the code working on my website. Currently, I am using the hosted page by putting a button on the contact page and adding the link. This works better for my site.
The app is ok, shows me as unavailable sometimes.
Features - Tag! You’re it! You can quickly tag conversations while chatting by going to the user details section, from the Contacts page or from the transcript record details page.