California Water Service

Name: California Water Service
Availability: InStock
Rating: 3.7804877758026123 (42 reviews)
Author: Badger Meter

Badger Meter

3.8

42 reviews

10K+

Downloads

Everyone

About this app

California Water Service Company customers can use this app to access information about their account, pay their bill, review their usage history and many other useful activities. For information on how Cal Water uses and protects customer information, please visit calwater.com/privacy.

Updated on

Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.8

41 reviews

A Google user

November 8, 2018

This app is buggy. It would not let me sign-in to my account. Instead, I had to log-in on the web to make a payment arrangement, which I did successfully. After I was done on the CalWater site and a confirmation email was received, I re-tried the app and was able to sign-in. The app states that my account is paid in full, when I have an outstanding balance. And it offers no information whatsoever about my payment arrangement. So, what's that again about "enhanced support"? This app was completely useless in serving me and provided insufficient and extremely inaccurate information.

14 people found this review helpful

Badger Meter

November 8, 2018

Thanks for your review. We'll look into your sign-in problem. Payment arrangement requests may take some time to be approved. If you continue to see the wrong outstanding balance, please contact your local customer support center who will check your account.

A Google user

October 27, 2023

It's about time Cal Water has an app. Downloaded the app, signed-in, and paid my bill with no problems. App does not require you to re-enter payment information if you were previously paying through the website. California Water Service is a horrible company that charges exorbitant rates and if I had any choice I would not use their services. They're the PG&E of water companies.

8 people found this review helpful

A Google user

April 22, 2020

App crashes, won't load. In order to see/pay my bill, I have to use their site. I was hoping for a more convenient way to do this since I get emails every single time I log into their site.

1 person found this review helpful