EyeOnWater

Badger Meter

About this app

EyeOnWater allows you to connect to supported water utility accounts and see your latest water usage. Understand how much water you use, detect leaks, and discover trends for when you use the most water.

- Quickly view your recent water usage with a two week comparison.
- View detailed water usage history by day, week, month, and year.
- Discover your short and long term water usage trends.
- Detect leaks and reduce water waste.
- Easily contact your water utility.
* Some app features may not be available for all utilities.

Who can use the app:

EyeOnWater is available to customers of supported utilities. Enter your water account number and zip code after downloading the app to see if your water utility is supported.

Water usage information is provided by your utility through BEACON Customer Engagement, a service from Badger Meter, Inc. Please note that not all water companies offer EyeOnWater. Additionally, if your utility offers EyeOnWater but your specific account cannot be found, contact your water utility’s customer service for assistance or to request that your account be added.

Ratings and reviews

This app was forced on me when the City installed it. I was already using Flume, which gave real-time tracking. EyeOnWater updates at intervals, so it’s less useful. I do like being able to monitor usage and avoid surprise leaks and high bills. However, there’s no option to set usage alerts or budget warnings to prevent overwatering. Overall, it feels like a step down, even if it may be more accurate.

App hasn't been showing any usage since July 2022. What is the point of having an app to check your meter...if the app isn't working?! I have uninstalled and reinstalled the app and still doesn't work. I actually like being able to track and monitor my household's water usage. I also like knowing if there is a leak so I don't get hit with a huge water bill and the leak can be found and fixed. Pointless app at this point unless it is fixed.

UPDATE: The app has compleyely stopped working for me from late August onwards. Provided feedback/ seeking support from the app owners twice now, both instances have been completely ignored. If I paid for this app, I'd ask for a refund. I'd give it less than 1 star if I could. Works great for say 5 to 6 hours (of live monitoring), then stops for 10 or more hours. It's hardly a reliable method of checking usage in real time over a full 24 hour period. Also "live" is often 2 or more hours ago. 😕

What’s new

Version 2.24.00402 includes improved handling of Internet connectivity issues, multiple meters, and bug fixes.