Banfield Pet Hospital

Banfield Pet Hospital an Affiliate of Mars, Inc.

About this app

Petcare at your fingertips! Download now for secure access to your pet’s appointment info, medical records, and so much more.

- Schedule, view, and manage appointments.
- Add new pets to your account.
- Get alerts about due or overdue appointments, vaccinations, and medications.
- View and download your pet’s veterinary records — including care history, - vaccinations, medications, lab tests, visit summaries, and invoices.
- Use Pet Chat™ to get advice from a veterinary professional 24/7.
- Attend virtual visits directly through the app.
- Access the Banfield online pharmacy.
- View and download your pet’s therapeutic diet MedCard.

Ratings and reviews

The app is bugging. When opening it, it loads only certain information. Right now I can see that my pet has an upcoming event, but everything else is "loadiing". When trying to make another appointment, my pet doesn't show at all. Health records don't always show either. At this point, I'll have to contact my vet for any information, which makes the app obsolete.

Doesn't work for razor+2024. The app used to work great , I have no idea what they did to it, half the time it freezes on the log in page. If I eventually get it to log it , it freezes a lot , doesn't have my pet profile and has the wrong name on the profile. Not sure what that is about. The website works great , I just wish they they fix the app. It's not a smooth experience. I have cleared cache , uninstalled many times and tried again , it's just not working.

Difficult to set up, and I'm having the same issue as described by other reviewers: I can't complete creating an account. At some point, an error message pops up and there's nothing I can do. The office (which I love) suggested I use this app instead of going to the e vet when there are issues. Well, I've got issues and nope, this isn't going to help me at all... very disappointed.

What’s new

New in this release: Easily manage your pet’s wellness plan right from the app.

You can now:

· Manage auto-renewal preferences
· View wellness plan payment history
· View scheduled payments for a monthly wellness plan
· Make payments securely
· Manage plan payment methods