
Cheryl Cunningham
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This is an updated review. I had originally posted a month ago I was frustrated with the app performance, couldn't get it to work, etc. Within hours, Emily from support contacted me questions and suggestions to try. When that didn't work, she asked me to be patient while she talked to the developers. After a couple of weeks, she contacted me again and advised a new update had just been completed. Asked me to uninstall and then install. Success! Thank you for the excellent support.
13 people found this review helpful
Hi Cheryl - We're sorry you have not had a good experience transitioning to the new app. We have made several updates to the app since your review. If you are still experiencing this problem can you please email support@allydvm.com so we can get this resolved as soon as possible?

CK Porter
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A definite downgrade from the app my vet was using previously. My pet's prescriptions are not correct (not even close) and I miss the option to "chat" or text with someone from my vet office. The appt type options are too limited as well and there is no way to enter a preferred appt date or time. I hope this app ups it quality and I will definitely be complaining to my vet about it.
2 people found this review helpful
AllyDVM
September 29, 2023
Hello - Thank you for taking the time to leave us a review. Our app is syncing the information your Veterinarian's Practice Management Software provided. Can you please email support@allydvm.com for assistance?
We're always looking to bring new features to our software and appreciate the suggestion! Thank you!

Kermode Bear
User interface could use some work, but it looks like the data import from my vet went smoothly. Not always an easy task.
1 person found this review helpful
AllyDVM
September 29, 2023
Thank you for leaving us a review! Our team is continuing to bring new enhancements and features to the app regularly.