
Tritan Todin
Just a bad quality. Proposes to activate NFC payment, but loops on the same page for over a month now. Need to find my card number cause I left it at home - there's no way. I would be fine with an extra security check or a push confirmation for a payment to a device. But no. Need to copy paste data for a transfer name - yes, Iban - nope.There's security (with stipulations on the password it's quite low), but there should be usability too. Very disappointed with my experiences so far.
UniCredit Bank Austria AG
September 8, 2025
Dear Tritan Todin!
Thank you for your feedback! However, your request is more extensive and covers several topics. Could you please contact us via email at mobile.feedback@unicreditgroup.at so we can start a dialogue with you?
br Mobile Team

Johnny Bliss
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mobile tan system is super glitchy. after you attempt to log in on your desktop, you are asked to supply the mobile TAN. Great, except when the app tells you there are new notifications in your "TAN & Notification inbox," when you enter it, nothing awaits you and you can't complete the process. every time I log in, I just cross my fingers that the TAN will arrive this time. Sometimes you're lucky. Sometimes you're not. It's very frustrating.
5 people found this review helpful
UniCredit Bank Austria AG
March 6, 2023
Dear Johnny Bliss!
This is definitely not the expected behavior, is it possible that the device is in energy saving mode or that the app is not allowed to receive background messages? We kindly ask you to contact us via e-mail to mobile.feedback@unicreditgroup.at. We'd like to look into the topic.
br Mobile Team

Zsombor G
The app forces re-entering the pin code whenever I switch back and forth between another app which is super annoying, but the fact that, during this time it forgets what was entered before drove me crazy. Somehow the developers expect that a regular user could remember an IBAN code+reference number+account name just to make a transfer.
1 person found this review helpful
UniCredit Bank Austria AG
July 10, 2025
Dear Zsombor!
When switching, the MobileBanking app might be closed automatically by the Android Task Manager to free up resources. Please check your energy saving settings and define an exception for MobileBanking app. Sometimes restarting the phone can help; this cleans up the system, and the Task Manager will no longer intervene.
BR Mobile Team