Citizens Independent Bank is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.
Here’s what you can do with Citizens Independent Bank: -Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks. -Set up alerts so you know when your balance drops below a certain amount -Make payments, whether you’re paying a company or a friend -Transfer money between your accounts -Deposit checks in a snap by taking a picture of the front and back -Reorder your debit card or turn it off if you’ve misplaced it -View and save your monthly statements -Find branches and ATMs near you
Secure your account with a 4-digit passcode or biometric on supported devices.
Updated on
Apr 14, 2026
Finance
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Contacts, and App activity
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
phone_androidPhone
4.4
37 reviews
5
4
3
2
1
Andrea Johnson
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March 16, 2026
App won't recognize the endorsement on back of the check for mobile deposit. Black background, bright light; followed all the rules. It is hit or miss getting accepted. I have been using the app for years but lately this has become very inconvenient.
Citizens Independent Bank
March 17, 2026
Oh no! We are sorry to hear of the troubles you've had with the app. We'd be happy to look into this for you, please contact our customer support team at 952-915-8525. Thank you.
Wendy White
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January 11, 2024
App ok ,however when using mobile deposits there are consistent errors.Repeated attempts needed for the same check before deposit is accepted. Almost every time I use the app. Oviously there is something wrong. No other bank's app I use does this. Multiple times I went to bank afterwards to deposit checks. Negating convenience of using app in the first place. I have spent 20 minutes attempting to put check in my account. I do like other features.
Citizens Independent Bank
January 12, 2024
Sorry for the trouble you are experiencing with our app. Please call me at 952-915-8525 to discuss your concerns. We value our customer’s feedback. Lisa Sommer, Deposit Operations Manager
Ari Hunter
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March 12, 2024
After an update my information is no longer saved for my login. I don't recall what it was and every attempt is met with a message that says 'error application is no longer available ' and then asks me to contact the bank. But gives no information on a email/phone number I can reach out to.
Citizens Independent Bank
March 13, 2024
Please reach out to deposit operations for assistance at 952-915-8525 and provide your username and password. We value our customer’s feedback. Lisa Sommer, Deposit Operations Manager
What’s new
Version 3.33.0 • Bug fixes and performance improvements