BaseCloud Phone
Everyone
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1+
Downloads
About this app
BaseCloud Phone App — Your CRM and Softphone, Together
Take your entire BaseCloud CRM — and your business phone line — with you, wherever you are. Log in with your existing BaseCloud account to talk to clients, and keep every conversation automatically tied to the right contact record.
Built-In Softphone Calling
Make and receive calls directly through the app, replacing the need for a separate SIP client. Call any phone number, or reach colleagues internally within your BaseCloud system, all from one dialer.
Call From Anywhere in Your Workflow
Dial a brand-new client. Call directly from a CRM contact record. Call straight from your phone's own contact list. However you start the call, it's automatically logged and connected to the right client in your CRM.
Blind & Warm Transfers
Move calls between teammates the way that fits the moment. A blind transfer sends the call straight through when you need a quick handoff. A warm transfer lets you speak with your teammate first, then bring the client in, so nothing gets lost along the way.
Automatic Call Recording, Transcripts & Summaries
Every client call is recorded and processed automatically. Within moments of hanging up, you'll find the full call transcript and an AI-generated summary sitting right inside the CRM, next to the client's record — no manual note-taking required.
Create Clients on the Fly
Get a call from someone new? Turn any phone contact into a full CRM client record in seconds, right from the call screen — no need to stop and switch apps.
Everything Stays in Sync
Every call, transfer, transcript, and summary is tied back to the right client automatically, so your whole team has the full picture the moment they open a record — whether they were on the call or not.
Built for BaseCloud CRM clients who need real calling power without being stuck at a desk.
Requires an existing BaseCloud account. Login only — new accounts are created through the BaseCloud web platform.
Take your entire BaseCloud CRM — and your business phone line — with you, wherever you are. Log in with your existing BaseCloud account to talk to clients, and keep every conversation automatically tied to the right contact record.
Built-In Softphone Calling
Make and receive calls directly through the app, replacing the need for a separate SIP client. Call any phone number, or reach colleagues internally within your BaseCloud system, all from one dialer.
Call From Anywhere in Your Workflow
Dial a brand-new client. Call directly from a CRM contact record. Call straight from your phone's own contact list. However you start the call, it's automatically logged and connected to the right client in your CRM.
Blind & Warm Transfers
Move calls between teammates the way that fits the moment. A blind transfer sends the call straight through when you need a quick handoff. A warm transfer lets you speak with your teammate first, then bring the client in, so nothing gets lost along the way.
Automatic Call Recording, Transcripts & Summaries
Every client call is recorded and processed automatically. Within moments of hanging up, you'll find the full call transcript and an AI-generated summary sitting right inside the CRM, next to the client's record — no manual note-taking required.
Create Clients on the Fly
Get a call from someone new? Turn any phone contact into a full CRM client record in seconds, right from the call screen — no need to stop and switch apps.
Everything Stays in Sync
Every call, transfer, transcript, and summary is tied back to the right client automatically, so your whole team has the full picture the moment they open a record — whether they were on the call or not.
Built for BaseCloud CRM clients who need real calling power without being stuck at a desk.
Requires an existing BaseCloud account. Login only — new accounts are created through the BaseCloud web platform.
BaseCloud CRM on the go — manage leads and call clients with the softphone.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- No data shared with third partiesLearn more about how developers declare sharing
- This app may collect these data typesApp info and performance and Device or other IDs
- Data is encrypted in transit
- Data can’t be deleted
What’s new
- Fixed an issue when creating contacts to ensure country code is valid
App support
About the developer
BaseCloud LLC
wian@basecloudglobal.com
5900 Balcones Dr Ste 100
Austin, TX 78731-4298
United States
+27 76 015 5932
