
Tiffany Wilson
Unsustainable & laborious system. I ordered 20+ items in one order. Over 6 days, I received 1-4 SEPARATE deliveries per day, some of only 1 ITEM, min 2 plastic bags each. How is a person meant to avail themselves for 6 full days? Then returning bad quality and wrong items because of their lack of system, you have to log a ticket manually on their website and hunt SKU's in your emails - you can't return through the app, and you have to go in store to exchange, which defeats the point. I'm done.
19 people found this review helpful

Annerie du Plessis
Great variety of clothing for all budgets, and delivery can be faster than expected. Couriers collect returns quickly. Donwside: A single order can arrive in batches - quite frustrating. The return process is slow as each item must be logged separately via slow chatbot. The generic size chart is inaccurate, causing me to send back all items. No exchanges, only reorders. Well stocked, but overall not a great user experience.
36 people found this review helpful
The Foschini Group
September 1, 2025
Hi, Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. To help us understand your experience better, please provide us with more details by emailing us directly at support@bash.com. Thanks!

Siya
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I am still impressed with the user friendly of the app, but to enhance the app please add an indication that will show low in stock items and hot 🔥 item. We are approaching black Friday. It will help us in the decision making, that's very important as well. Sometimes we put items on the cart and before you know it, it is gone, no indication or warning of low in stock or few items left that will go a long way. In that low in stock, please include each size left where applicable.
10 people found this review helpful
The Foschini Group
June 1, 2025
Hi, Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. To help us understand your experience better, please provide us with more details by emailing us directly at support@bash.com. Thanks!