The new app is almost useless. It took away the ability to see where is the senior now as well as the ability to see charge level. Plus not advising users you were elimating the old app and requiring multiple calls to find that out was irresponsible.
6 people found this review helpful
I'm a new customer with a s22 ultra with current os. I had no trouble setting up the account from my phone. I log in daily to the app without issues. I have update all the info within the app with success. The device at this time is not set up. I will update as the time goes when the device is setup and operational.
7 people found this review helpful
Bay Alarm Medical, LLC
July 16, 2022
Hi there! We are glad to hear you had no issues logging in. We hope all is well and everything is working fine. If you have any troubles or questions along the way, please feel free to email us at firstname.lastname@example.org or give us a call at 1-877-522-9633. Thank you!
Please put caregiver tracking on the home page. Having to hunt for tracking is inconvenient and counterintuitive.