
Cam
Hot Garbage. This is an afterthought of an app if I've ever seen one. Buttons covered by Android nav bar, can't tap back into text fields without tapping another one, text fields covered by the keyboard. Not to mention it can't even seem to recognize my plan to connect to. It's as if it was thrown together in a day and pushed to service with the most basic testing. The only reason I don't give 1 star is the fact it works at all.

Daniel Griffith
Was great back when it used to work. App hasn't worked for me in several months - always says "down for maintenance". Now also says it's not compatible with my device. Uninstalling/re-installing did nothing.
BlueCross BlueShield of Tennessee
January 13, 2026
Thanks for reaching out, Daniel. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.

Fran Lenaerts
Worked great at the beginning but for almost 2 months all I get is "Down for maintenance". Very frustrating. Deleted and reinstalled as per instructions by Amplify customer service. Still same results. Help!
BlueCross BlueShield of Tennessee
December 1, 2025
Thanks for reaching out, Fran. We’re sorry to hear you’ve had a negative experience. We'll share your feedback with the appropriate team for further review.