
Ash Tribble
Bikes won't let you change gears uphill. Sometimes the electric part won't work. Unable to return a bike? You have to lock it up, hold a key with you everywhere, and set up a time to give the key to support. All stations that are popular either are too full with bikes and lack "parking", or are completely empty. The app will only sometimes give the correct number of bikes at a station. Additionally, you might accidentally dock into a station that doesn't work. Put support on speed dial.
33 people found this review helpful

Annika Daniels
It is VERY important that you make sure that you have correctly docked the bike after your ride. You should receive a text soon after docking your bike. If your bike is docked incorrectly your ride will still be going and they will charge you for the time after that 60 minutes, and it will run up charges. Their team is really responsive and are willing to work with you. I like the app, it is very straightforward and easy to use. I plan on continuing to use the app and the bikes.
24 people found this review helpful

Gloria Flinn
This app is horrible. The bikes took a while to load onto the app, I had to keep refreshing. Yesterday, my boyfriend and I rode two bikes less than one mile, from one dock station to another. We both locked the bikes in the station, but the app did not register that the bike had locked and I was charged a $75 fee. For a ride less than half a mile. Cool.
17 people found this review helpful