Indego

Bicycle Transit Systems

About this app

The official app for Indego, Philadelphia's favorite bike share! Indego offers a variety of affordable pass options to access over 1,600+ bikes (including electric bikes) and 200+ stations throughout the city - and is still growing!

With the Indego app, you can:
• Purchase a pass or access your account
• View real-time bike type and dock availability
• Unlock a bike
• Check your ride history and trip duration
• Manage your payment method
• Track billing history
• Rate your ride or report a trip issue
• Contact customer service
• Earn free days using IndeHero
• Receive system notifications and updates

With Indego you get round-the-clock access to public transportation on your schedule. Riders can choose between three different pass types to fit their needs. Discounts are available for riders with a PA ACCESS card.

You must be 14 and over to ride Indego classic bikes and 16 or over for Indego Electric. Visit rideindego.com for more information.

Indego is sponsored by Independence Blue Cross and an initiative of the City of Philadelphia.

Ratings and reviews

By far the absolute worst bike experience I have ever had. The app is profoundly inaccurate when reporting how many docks are left at stations. I had to drive the bike further and further from my intended destination just to find an open dock despite EVERY STATION near my destination showing available docks. This is an unsafe scam with horrible customer service I would not recommend this service to anyone.

The app is convenient if you're just visiting Philly but please be careful of the pass it advertises towards tourists. A day pass costs $15 for unlimited rides under 1 hour, but very sneakily will charge you 20¢/min if you rent an electric bike which will easily add up to AN EXTRA $30 if you aren't careful. Otherwise I did like the amount of bike stations in Center City, but in West Philly the stations get more sparse.

The app is glitchy. Sometimes impossible to log in. slow to recognize when bikes in the station are available. It is also way too expensive. For example, advertises $15 for unlimited rides in a day, but you'll pay three times that thanks to other fees. Charges higher fees for ebikes when those are basically the only bikes available.

What’s new

We've updated our app to include French & Portuguese language support!