Indego

Bicycle Transit Systems

About this app

The official app for Indego, Philadelphia's favorite bike share! Indego offers a variety of affordable pass options to access over 1,600+ bikes (including electric bikes) and 200+ stations throughout the city - and is still growing!

With the Indego app, you can:
• Purchase a pass or access your account
• View real-time bike type and dock availability
• Unlock a bike
• Check your ride history and trip duration
• Manage your payment method
• Track billing history
• Rate your ride or report a trip issue
• Contact customer service
• Earn free days using IndeHero
• Receive system notifications and updates

With Indego you get round-the-clock access to public transportation on your schedule. Riders can choose between three different pass types to fit their needs. Discounts are available for riders with a PA ACCESS card.

You must be 14 and over to ride Indego classic bikes and 16 or over for Indego Electric. Visit rideindego.com for more information.

Indego is sponsored by Independence Blue Cross and an initiative of the City of Philadelphia.

Ratings and reviews

app glitches regularly on android, same exact glitches for several years now regardless of device or mobile provider. unlock option regularly doesn't show up when standing at a station, refreshing the map, phone GPS, airplane mode or restarting the app doesn't work. Can't even use the 'list' option because that closes the app entirely. you're forced to then find the station you're at manually on the cluttered map to check out a bike. app was made on a cheap budget they prolly hired wawas app guy

The app is glitchy. Sometimes impossible to log in. slow to recognize when bikes in the station are available. It is also way too expensive. For example, advertises $15 for unlimited rides in a day, but you'll pay three times that thanks to other fees. Charges higher fees for ebikes when those are basically the only bikes available.

The service is unreliable. Stations with 6 bikes docked will say "No Bikes Available," the app constantly says "Error Try Again" when you try to unlock bikes, the station screen says "Card Read Error" with credit cards that work everywhere else, and electric bikes are often docked with zero battery left. If you buy a year pass, it automatically renews every year; if you cancel it, it cancels your pass on that day with no refund for the remainder of the year that you already paid for.

What’s new

Bug fixes and improvements