Indego

Bicycle Transit Systems

About this app

The official app for Indego, Philadelphia's favorite bike share! Indego offers a variety of affordable pass options to access over 1,600+ bikes (including electric bikes) and 200+ stations throughout the city - and is still growing!

With the Indego app, you can:
• Purchase a pass or access your account
• View real-time bike type and dock availability
• Unlock a bike
• Check your ride history and trip duration
• Manage your payment method
• Track billing history
• Rate your ride or report a trip issue
• Contact customer service
• Earn free days using IndeHero
• Receive system notifications and updates

With Indego you get round-the-clock access to public transportation on your schedule. Riders can choose between three different pass types to fit their needs. Discounts are available for riders with a PA ACCESS card.

You must be 14 and over to ride Indego classic bikes and 16 or over for Indego Electric. Visit rideindego.com for more information.

Indego is sponsored by Independence Blue Cross and an initiative of the City of Philadelphia.

Ratings and reviews

Love this bike service! Esp with the multiple discount options that make the service accessible, lots* of stations around center city, though unfortunately none in NW where I live. The app is pretty terrible unfortunately imo. Constantly glitching, not responding (terrible latency), GPS not updating to my current location, stations completely shut down so it said i had taken a bike but it did not release.. Luckily customer service has been helpful as they can with the dysfunction of the app.

The bikes list in the app doesnt match the reality way too often. This is less important when a station got a kiosk terminal, cause those always work fine, but when there is no kiosk, and the app offers you to unlock #5, 6 and 8, but the only bikes actually available are 7 and 9, it really sucks big times. And before you ask, yes, i did double check it tries to list the correct station, by manually tapping on it.

Love that we can finally check out a bike through the app, although with some stations it's really hit or miss (e.g. 12th & Chestnut). Also, for some reason, after viewing trip details, the trip history has scrolled all the way to the oldest and you have to scroll all the way to the top to get to the most recent rides, making reviewing really annoying.

What’s new

A new design for viewing station details, including a quick way to see how many electric bikes are at a station and a button to lookup directions in Google Maps.