BDBL ePay

Bhutan Development Bank

About this app

Carry out your banking transactions from the comfort of your home! The following features are currently available through the app

Registration
Users have the options to choose the means through which they can opt to receive OTP for registration.

Account statements
Viewing Balance amount
Viewing account statement/mini statements
Fund transfer
Bill Payments
Loan repayments
Recharges
Generate/Scan National Quick response code
Generate QR for particular account
Scanner
Card less withdrawal from ATM
Card Services
Change Credentials
Transaction Chart
Transaction slab
Creating standing instructions
Cheques services
De-registration
Loan EMI and deposit rate calculators
Chat with contact center
Change TPIN
option to use biometric
Raise charge back
Forgot TPIN
Voting Menu
Donation Menu
RD/FD account opening
RD/FD account closure
Viewing profile
Logout

Ratings and reviews

Based on my personal experience, I find the BDBL app to be the worst of all baking apps. Recently, I have been facing persistent issues with my TPIN not working correctly. Despite successfully changing my TPIN within the app, it continues to fail when I attempt transactions. And then, the toll-free number provided for assistance always seems to be unresponsive. The same with fixed number, unresponsive!!

Dear BDBL, I'm not really happy with your mobile banking services la. How many times does BDBL deduct maintenance fees in a month? Sometimes it shows that the maintenance fee is charged twice in one month. Why like that, la..why la why...? Alright, let's calculate for a year if you keep on deducting Nu.75 twice a month. ohh no! once a year is acceptable la. please, kindly check on it la.

This app appears to have several issues. Firstly, the customer service is lacking, as they did not respond to our calls. Additionally, when attempting to use the "forgot password" feature, the input field becomes disabled. Moreover, the banking transactions do not seem to update via SMS notifications. I think this app need to be updated into a better one including the banking service as well