Bestway Connect (SmartSpa)

Name: Bestway Connect (SmartSpa)
Availability: InStock
Rating: 2.4285714626312256 (226 reviews)
Author: Bestway Global Holding Inc.

Bestway Global Holding Inc.

2.4

226 reviews

50K+

Downloads

Everyone

About this app

For any questions, please visit www.bestwaycorp.com for assistance.

Welcome to Bestway Connect, previously SmartSpa.
Don't download this app if there is no QR code on the operation panel of your pump. Please download the Bestway Smart Hub app.
"Bestway Connect" Puts control into the palm of your hand. The app allows you to adjust the temperature and massage bubbles, run the filtration system, and set a heating or filtration timer from where ever you are.

Updated on

Jan 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Ratings and reviews

2.4

224 reviews

Andrew Wilkening

October 18, 2025

Great for remote control! Although, there's an issue with connecting to your account after the update, I found it easy after changing my region and clearing the cache. Both are under profile (lower right), cache is in settings and region is in your personal info. *That is probably why your account isn't connecting! The default is set to Shanghai and the device won't sync until you update it. Also the timer is much easier to understand and set now. Thanks for continuing to improve!

2 people found this review helpful

Bestway Global Holding Inc.

April 21, 2025

Thanks so much for your feedback! We’re dedicated to making this app even better, and your input truly helps us move in the right direction. We appreciate your patience and support!

Scott Cochran

February 16, 2025

Functional, works for me. The only thing I noticed is that I was trying to figure out the two levels of message bubbles that this hot tub says it can do, and I can't figure it out. But all in all the hottub is a amazing without the app, I really see no use for the app except on occasions we are on vacation and turn it off for a week, then start it up before we come home so it nice and ready to go.

Bestway Global Holding Inc.

April 21, 2025

Thank you for sharing your thoughts with us. We're thrilled to hear that you're enjoying your spa experience! Your feedback inspires us to continue enhancing our services and ensuring even greater moments of relaxation.

Chloé Tousignant

December 23, 2025

December 2025: endless error 2 even if filter changed, water level is fine, etc. Definitely refunding it to Costco. Also app stopped working. October 2025: Apps make the Spa cease function when I starts the bubbles, thinking it's overflowing. September 2025: New upgrade makes the engine stop at "Device Error 002" at least once everyday 2 days. Even if the filter is fine, the water level, etc. Avril 2025: blocked at User Account Binding Failed.

Bestway Global Holding Inc.

April 21, 2025

Thanks a ton for your feedback! We're hard at work ironing out those pesky bugs in the app. Your input is incredibly valuable to us, and we can’t wait to deliver an even smoother experience for you soon! Please contact our customer service department for troubleshooting: info@bestwaycorp.us