Bestway Connect (SmartSpa)

1.77K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

For any questions, please visit www.bestwaycorp.com for assistance.

Welcome to Bestway Connect, previously SmartSpa.
Don't download this app if there is no QR code on the operation panel of your pump. Please download the Bestway Smart Hub app.
"Bestway Connect" Puts control into the palm of your hand. The app allows you to adjust the temperature and massage bubbles, run the filtration system, and set a heating or filtration timer from where ever you are.
" Bestway Connect (SmartSpa)" Puts control into the palm of your hand.
Updated on
Sep 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.76K reviews
Scott Cochran
February 16, 2025
Functional, works for me. The only thing I noticed is that I was trying to figure out the two levels of message bubbles that this hot tub says it can do, and I can't figure it out. But all in all the hottub is a amazing without the app, I really see no use for the app except on occasions we are on vacation and turn it off for a week, then start it up before we come home so it nice and ready to go.
2 people found this review helpful
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Bestway Global Holding Inc.
April 21, 2025
Thank you for sharing your thoughts with us. We're thrilled to hear that you're enjoying your spa experience! Your feedback inspires us to continue enhancing our services and ensuring even greater moments of relaxation.
Andrew Wilkening
October 18, 2025
Great for remote control! Although, there's an issue with connecting to your account after the update, I found it easy after changing my region and clearing the cache. Both are under profile (lower right), cache is in settings and region is in your personal info. *That is probably why your account isn't connecting! The default is set to Shanghai and the device won't sync until you update it. Also the timer is much easier to understand and set now. Thanks for continuing to improve!
3 people found this review helpful
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Bestway Global Holding Inc.
April 21, 2025
Thanks so much for your feedback! We’re dedicated to making this app even better, and your input truly helps us move in the right direction. We appreciate your patience and support!
Jen R
April 20, 2025
when we first started using it. then one day it disconnected and I'm unable to get it reconnected. it tells me that the password is wrong however I have quadruple checked and the password is correct. I tried to email the company through the app and continuously get the message that the email will not send. the Spa is great. the app is horrible which is really a bummer because I can only control of manually from the base now. and I seem unable to get in touch with the company for help.
9 people found this review helpful
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Bestway Global Holding Inc.
April 21, 2025
Thanks a ton for your feedback! We're hard at work ironing out those pesky bugs in the app. Your input is incredibly valuable to us, and we can’t wait to deliver an even smoother experience for you soon! Please contact our customer service department for troubleshooting: info@bestwaycorp.us

What’s new

Minor bug fixes and enhancements