First View

First Student Inc.

About this app

For K-12 parents and caregivers, we understand the importance of a stress-free school commute for your student. That's why we've developed FirstView, our easy-to-use vehicle tracking app. FirstView allows you to plan your day and stay connected with your student's trips, regardless of the type of vehicle your student travels in. With FirstView:

- See real-time vehicle location and track its progress
- Easily monitor multiple students, including yellow school bus and special/alternative transportation journeys
- Quickly access updates and vehicle details for each trip
- Receive instant notifications and service alerts from your district
- Set up family members and caregivers to receive customizable trip update alerts
- Dedicated customer support at your fingertips

Ratings and reviews

The bus tracking aspect of the app is reliable. Distance based notifications are, however, not reliable. The app allows distance based notifications and the ability to notify email addresses. However I've setup, deleted and re-setup larger distance based notifications to no avail. The notifications will fire for a day or two and then completely stop working. First View commented saying they want to help on 11/26 but I've had 3 unresponded-to emails over weeks. Changed rating from 2 to 1 stars.

Disappointed. I am signed up for PM notifications and am only getting AM and support can't help me and now isn't even responding. They were trying to replicate my issue and were going to get back to me, but apparently since they can't figure out what is going on, I'm just not getting a response. And yes, I have cleared my cache, sign out, deleted, restarted. reinstalled etc and still no resolution.

This is a great app upgrade from the previous version. I love the more accurate tracking for the bus! But, the push notifications are way too early for my child's stop time. Another thing I have noticed in the last couple days (since the most recent update) is that the notifications of the bus getting to a stop, I will get the notification at 4:43pm that the bus got to the stop at 2:23AM. So, something is wrong with the time stamp thing or something. Otherwise, great improvements!

What’s new

Districts can require a system-generated code to unlock student tracking, helping protect student data.
Adding a student now requires selecting your relationship, improving security through user insights.

Distance notifications and emails now include clearer arrival details, and you can choose which notifications you receive for better control.
Accessibility updates improve usability and align with ADA standards.