
Lisa Jeanetta
The app is cumbersome to use and it doesn't offer much more in terms of support than a previous app I used, except this one is much more expensive with a recurring 3 month subscription of $72. You can chat with a coach, but I don't really need that. I just wanted a simple app to track my progress. Also, I had to sift through the Terms & the Help section to find out how to cancel. Reset should be more transparent about billing and cancellations.
100 people found this review helpful
Reset Technologies
July 21, 2023
Hi Lisa - we're really sorry to hear that you were disappointed with Reset. We have a 100% satisfaction guarantee. Can you please email us at help@reset.com so we can offer a full refund? - John (Reset Customer Service Team)

Marie Cerda
I'm annoyed that I paid for this. It's not easy to change the recipes out, the recipes they offer are very limited, and there's no way to see all of the nutrition information or tell it you have a more restricted diet. I didn't want what they posted for lunch, so I said "reject" and the only way to add another meal is by searching for a specific one. If I search for a food (like "tuna") it just shows me that ingredient. It's basically a less usable myfitnesspal. I want my money back
17 people found this review helpful
Reset Technologies
November 23, 2021
Hi Marie - we're really sorry to hear that you were disappointed with Reset. Can you please email me at john@reset.com so I can offer a full refund? - John (Reset Customer Service Team)

Cheryl Cohen
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This software is half-baked and faulty. I try to enter foods and the app kicks me totally out. Never could find where to 'log" foods I had during the day. Hardly any library of choices for prepared foods. Hardly ANYTHING on the app and there's no website. Seems like a one-man operation. I am tired of spending so much time just trying to enter things! SAVE YOUR MONEY AND GO ELSEWHERE. Wish I'd read more reviews before buying. I swear, the positive ones must be canned or friends of the operator.
6 people found this review helpful
Reset Technologies
January 25, 2021
Hi there - It looks like you joined an early version of the program when we had several bugs. We’ve fixed these issues and launched several new features.Please email us at help@reset.com so we can make this right. you can always chat us in the app, email us at help@reset.com, or use the live chat feature in the help section of our website.