I wish I would have been able to make 1 order for the Chinese and Japanese together since I'm ordering from the same restaurant. It was a bit confusing. But easy to order and check out once I realized how it worked. Employees always very nice, cordial and professional. My order is always ready by the time I get there. It was just the first time ordering from 2 menus that's all. Awesome food very clean place
Been using this app for years to order delivery and takeout. Lots of restaurants in the area use it, and I've used it several times when traveling and on vacation. So convenient compared to trying to find menus online or in the phone book and then calling the restaurant. The one time I did have an issue (double-billed because the restaurant said the order didn't go through, when BeyondMenu in fact did submit it and billed correctly), I called BeyondMenu and the nice gentleman who answered the phone processed my refund without any difficulty. Love this app and how much it's grown and been improved upon over the years -- it's a great service!
My first and only experience with Beyond Menu was a negative experience. The order was placed accurately with a receipt sent to my inbox. The vendor supplied the incorrect food and refused to fix their error. For a refund, the vendor deferred me back to Beyond Menu and Beyond Menu was unable to help. It's disappointing that Beyond Menu would enable vendors to abuse their relationship and continue allowing them to use their menu services.
Never using this app again. Ordered from a Chinese restaurant with it and everything was wrong because nothing was labeled correctly for quantities(ordered 3 egg rolls thinking it was 3 ORDERS of egg rolls, but found out too late it was only 3 individual egg rolls.) I asked for the order to be ready by a certain time and it wasn't, none of the coupons that were applied were honored, and they didn't follow my special instructions. Never again, just gonna go back to calling from now on.
It was easy to reserve a table and make an order. I felt like a VIP at the restaurant. Our appetizers were ready when we got there and our food came very quick. I love this app! Also I love this restaurant. Excellent service Tokyo sushi! Food was Fresh and Delicious!!! Made a great impression with my coworkers for my birthday lunch.
I love being able to order lunch or dinner from my phone on my way home and have it at my front door shortly after I arrive. I only wish there were more restaurants in my area utilizing the app so I would have more choices. The app updated and you can not order food to your cart from the app. Frustrating and disappointed!