BFC Pay

BFC Group Holdings

About this app

A super App that brings digital wallet, remittance and bill payments together into a single customer experience. One app, that’s all you need. You have the power to do all your transactions in one single super App.

New & Powerful Features includes:
• Simplified and quick EKYC: Register with your CPR card and a selfie in less than 3 minutes from your home, office or while on vacation.
• Send money all over the world: Send and request money with family and friends at great rates, whether they’re across the table or internationally to over 200 countries and territories
• For all your bill payment needs: Pay your monthly rent, school and university fees and other bills instantly and securely with the click of a button
• General purpose digital wallet and WPS compliant salary account: Securely store money in your digital wallet or WPS salary account to make a remittance, P2P transfers, make bill payments and have access to a complete history of your transactions on the BFC Pay App.
Three Payment Modes: Complete a transaction via the Benefit Gateway or BenefitPay App using your debit/ATM card or using your available balance on your BFC Pay digital wallet.

Ratings and reviews

Very disappointing experience. I cannot add money, access my wallet, or sometimes even log in. Errors like “Something went wrong,” “Can’t connect to service,” and 429 request failures appear frequently. While traveling in KSA, I am stuck without local currency, as I trusted this app. Customer support is slow, giving only generic replies without solutions. The app is unreliable and untrustworthy, especially in urgent situations. Please fix these issues urgently.

The app needs improvement like increasing the limit through the app. When I called their call center, they said send an email. When I emailed their team, they said visit BFC branch. Its odd because thought the app would give you convenience. Apparently, the end to end service is not yet fully digital. Still requires a lot of paper work.

I have used this app for almost 1.5years. It used to work well, but now international transfers are very unreliable. Money gets deducted, then the next day they say the transfer failed and repeatedly ask for the recipient’s ID, date of birth, and phone number. Sometimes they don’t even notify about failed transfers. Too many system errors and poor support. Very disappointing experience.

What’s new

Bug Fixes