Indego

Bicycle Transit Systems

About this app

The official app for Indego, Philadelphia's favorite bike share! Indego offers a variety of affordable pass options to access over 1,600+ bikes (including electric bikes) and 200+ stations throughout the city - and is still growing!

With the Indego app, you can:
• Purchase a pass or access your account
• View real-time bike type and dock availability
• Unlock a bike
• Check your ride history and trip duration
• Manage your payment method
• Track billing history
• Rate your ride or report a trip issue
• Contact customer service
• Earn free days using IndeHero
• Receive system notifications and updates

With Indego you get round-the-clock access to public transportation on your schedule. Riders can choose between three different pass types to fit their needs. Discounts are available for riders with a PA ACCESS card.

You must be 14 and over to ride Indego classic bikes and 16 or over for Indego Electric. Visit rideindego.com for more information.

Indego is sponsored by Independence Blue Cross and an initiative of the City of Philadelphia.

Ratings and reviews

The app is glitchy. Sometimes impossible to log in. slow to recognize when bikes in the station are available. It is also way too expensive. For example, advertises $15 for unlimited rides in a day, but you'll pay three times that thanks to other fees. Charges higher fees for ebikes when those are basically the only bikes available.

Low score is for the service itself, the app works fine. Idego charges too much for their service. In addition, stations often only have ebikes available where there's an additional cost. What's worse is they know, their "recommendation" is to take the ebike to another station, so you still have to pay. They're not going to change because they have no reason to. If you're in Philadelphia, just take the bus or subway, or ride your own bike.

The bikes list in the app doesnt match the reality way too often. This is less important when a station got a kiosk terminal, cause those always work fine, but when there is no kiosk, and the app offers you to unlock #5, 6 and 8, but the only bikes actually available are 7 and 9, it really sucks big times. And before you ask, yes, i did double check it tries to list the correct station, by manually tapping on it.

What’s new

Bug fixes and improvements