Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
See details
Ratings and reviews
phone_androidPhone
tablet_androidTablet
4.1
30.7K reviews
5
4
3
2
1
Tayzar .Aye Cho
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April 20, 2024
Customer support is terribly slow. Cryptos tend to disappear from wallet for minutes during which no trade could be done. You could loose duing that window. Happens both in Android and windows browser. No definite solution.
6 people found this review helpful
Bitkub Online Co., Ltd. (Head Office)
April 20, 2024
We would like to express our sincerest apologies for the inconvenience that this may have caused you. Should you have any questions or need further assistance, please do not hesitate to contact us anytime via Live chat or 02-032-9555. We are here 24/7.
Lee Hawker
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April 15, 2024
Its so slow that trading is impossible. Constantly freezes and becomes unresponsive. Its infuriation. Im withdrawing my capital and changing providers.
5 people found this review helpful
Bitkub Online Co., Ltd. (Head Office)
April 15, 2024
We would like to express our sincerest apologies for the inconvenience that this may have caused you. Should you have any questions or need further assistance, please do not hesitate to contact us anytime via Live chat or 02-032-9555. We are here 24/7.
Cecil C
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Show review history
March 16, 2024
There're problems and bug going on alot. And to contact customer service would take almost an hour in chat. You won't get noti when the customer service is ready. So if you happen to not be there for a few mins when they are, you have to re-do everything again
9 people found this review helpful
Bitkub Online Co., Ltd. (Head Office)
March 16, 2024
We would like to express our sincerest apologies for the inconvenience that this may have caused you. Should you have any questions or need further assistance, please do not hesitate to contact us anytime via Live chat or 02-032-9555. We are here 24/7.
What's new
Hello again dear customers! Thank you for using Bitkub. This release brings improvement and app performance even better. Update your app to get better experiences.