So easy and reliable Really good way to get executive transfers - my only suggestion for improvement of the app would be to have the ability to edit the booking notes / instructions for driver.
Perfect service ! It just works. Tried Blacklane for airport transfer as well as shuttle between hotel and office . Everytime great car, polite Chauffeur, it works perfect.
One way transfer within Kuala Lumpur I opted for the "business class" option for a one way trip from Melawati to Bukit Damansara and my driver arrived in a new, white Mercedes E-Class and was 10 minutes early. Service was top notch. App is easy to navigate but has no option to call the driver directly though the app.
Beware Paid for a BMW 7 series got a midsize bumped car with a rude driver 30min late.
Don't care about customers I paid for a Mercedes in Mumbai and was picked up in an old Nissan taxi. I sent Blacklane 3 emails and they never replied.
Love the new update Super easy to use! Always an amazing service everywhere around the world!
This latest release is chock-full of upgrades and tweaks: a new home screen keeps you updated on additional features and newly launched cities; a bottom bar menu offers a better way to navigate the app; and an improved login flow speeds up ride bookings.
**Blacklane’s professional drivers get you where you need to go, safely and efficiently. Were you happy with your Blacklane booking experience? Please take a minute to review our app!