
Marc Bou Madi
The application is unreliable, poorly managed, and far below the standard expected from a modern bank.I would not recommend it to anyone. My access to the mobile banking app was blocked without explanation. After contacting the call center, I was promised that the branch would get back to me. More than a week later, I am still waiting for a call. No follow up, no communication, and no accountability. They changed the OTP authentication process without adequately notifying customers.
1 person found this review helpful

Bourgeons Taha
There was problems with registration at the beginning and there still is but the customer care service were very efficient they contacted me within less than an hour the 1st time I made a claim, and early next morning (I made the claim late evening) next time and they explained the problem in both times and they stayed online with me the 2nd time until they made sure that I was able to register & connect & access my account. The services offered are very usefull & I am still exploring them
15 people found this review helpful