
Mia June
Have to use this app for apartment. when it works it works fine, but it's always glitching. I can't enter the gate multiple times a week. I just tried opening the gate and came up with an error. It says there's a new update but there's not, and now I can't verify my number cause it keeps saying to update. Im stuck with no way of getting into my apartment now, which sucks because I keep odd hours so I'll most likely be locked out if I don't get home before 10.
Pal Electronics Systems
May 25, 2026
Hello, we sincerely apologize for the inconvenience. We had a server issue yesterday which has now been fully resolved, and the system is working properly. Please contact us directly so we can assist you immediately at info@pal-es.com or +972-9-792-0667.

snharveyshl
Using the app I rarely have any problems other than the occasional freeze up but if I try to use the widget it's always an issue. It used to work periodically with just a regular operation failed prompt, but now it says that I'm not associated with PalGate at all, even though the app works fine. If you could just get a consistent working widget you would easily deserve a 4-5 star rating.
5 people found this review helpful
Pal Electronics Systems
December 5, 2021
Hi, thank you for contacting us. Do you see any gates when entering PalGate app? If not kindly perform a refresh (it's in the side menu). Please turn off battery optimization on your pixel: https://youtu.be/uxSUg4FolYY. If it doesn't help please try to re-install the widget. Contact us via email info@pal-es.com or phone 972-97920667 for support

William S
Installed easy. Worked great the first time I used it. I would like to know if it is communicating by Wi-Fi, Bluetooth, or internet. Agree that it would be nice to have Android Auto or other way of putting it on my touch screen in my truck. Widgets are definitely way too large. They should be one by one not four by one. Or at least offer multiple widget sizes. I'm sure the developer is working on it. I do like the app.
6 people found this review helpful
Pal Electronics Systems
January 27, 2022
Hi William,
Android Auto support is currently in beta testing. You can opt-in if you would like to test it now :)
Follow the link, scroll down and join the beta testing:
https://play.google.com/store/apps/details?id=com.bluegate.app