
Nova
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Have not been able to use the app for a month. Says I have a membership but only shows the non member information. After many outlets to contact someone for help finally someone responded said there was a IT issue and they were working on it. I've done everything they have asked and still 4 weeks later I can't get into the body code maps. I have not been able to work for a month (lots of lost income and lost clients) this is very very unacceptable.
74 people found this review helpful

Grace Mark
I used to love this. I wrote an email that I can't open the app anymore, though I definitely have a subscription, and I even got charged the monthly fee that day. The person responded that I don't have a subscription. Clearly, she wasn't trying very hard. Then I put the red frown face when the email asked if I had my problems solved, but no one reached out to me. I have screenshots that I am subscribed. I'd love to cancel this if I'm just going to get charged and not have access.
85 people found this review helpful

Diana “Spence” Spencer
I keep getting an error message that my grandfathered subscription is over but when I click on subscribe it says I have a current membership. This has happened before and I had to unsubscribe and resubscribe. Now it shows I've been a member since April 2 but I still cannot access the app. It worked great during my free trial but I haven't been able to use it since
15 people found this review helpful