GUI is terrible. great for in a pinch and out of office. need to be able to generate RDP sessions and Console sessions from a jump server like on the Mac/Linux/Windows Client. Can use saved ones
Issue after update We can no longer connect to our bomgar after update. Simply states hostname not found. Worked great before update!
It no longer connect to our server and I cannot login. This update sucks!!
It worked great before the recent update. It keeps closing when searching.
Really Good App This app is great for remote support. It's quick and gives you access to your clients from anywhere that you have a signal. However, there are some things that would make this even better. We could definitely use file transfer support, with integration to either Google Drive or OneDrive. Even more crucial would be getting proper mouse support. I pair a bluetooth mouse with my Android tablet. However, on a remote session, Bomgar will only move the remote mouse cursor if I'm holding down the mouse button, as if it's emulating a screen touch. Adding these two features would easily make this the best piece of corporate remote access software out there.
Blackberry PRIV Android no screen share Our company switched to BlackBerry PRIV smartphones. The rep console screen sharing is not working. Cannot see video. The BlackBerry PRIV runs Android 5.1.1 from factory and Google Play Store. Please fixed for us.
New Features and Enhancements:
• Support for Android 7.x.
• The Bomgar rep console app features a new interface for a better user experience.
• Access the command shell for support sessions and Shell Jump sessions. Requires a Bomgar site running Remote Support 16.2.1 or later (not available for Connect).
• SAML authentication can be used to log in. Requires a Bomgar site running Remote Support 16.2.1 or later (not available for Connect).
• Bug fixes & performance improvements.