BeyondTrust Support

You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.

Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.

Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
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What's New

Support for full device control.
Chat notifications will now appear if the app is not in focus.
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Additional Information

Updated
December 9, 2020
Size
16M
Installs
100,000+
Current Version
2.2.16-bfc6310b
Requires Android
6.0 and up
Content Rating
Everyone
Interactive Elements
Users Interact, Shares Info, Unrestricted Internet
Permissions
Offered By
Bomgar Corporation
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