
Dmitry
Terrible experience with the Matterhorn app. The map only works when connected to WiFi – the moment I switch off WiFi, it stops working completely, even if I already had the map loaded. This makes it completely useless when you're actually out and about on the mountain, where WiFi is obviously not available, even I had 5g mobile connection. What’s the point of a mountain guide app if it can’t function offline? Very disappointed.

A Google user
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I have to verify my email.....yet no link is sent for me to actually do that, even after I've clicked the link for the email, in which I'm told it has been sent (I've checked all folders in my inbox, including spam) Iwanted to purchase my lift tickets, and get full use of the app, but I cant do that without verifying my email. Well, that's helpful (NOT). Fix the glitch and I'll change my rating. I'd give it 0 stars, but that isn't an option.
12 people found this review helpful
Bonfire AG
17 January 2019
Thank you for your feedback. Could you send us your email adress on app@zermatt.ch so we can check what the problem is with your verification.

tvsrini12
The worst travel app I have used. Full of bugs, looks like was written by high schoolers. Stop advertising to the tourists to use this app, and spend money on employing professionals. Your users are not your testers. I selected 1/2 fare card and confirmed I don't have a key card, when I hit Save it forces me to enter Swiss pass card# which I don't have and I can't proceed further. Thus is just one of the issues. The agent at the travel office in Zermatt could not solve the issue either.
3 people found this review helpful