BookDoc - Go Activ Get Rewards

BookDoc

About this app

BookDoc is your trusted one-stop health app whether you are in sickness or in health.

Search & Book: Find healthcare professionals (from doctors & specialists to dentists, physiotherapists, chiropractors, traditional Chinese medicine practitioners, etc.) for free. Once you book, use our integrated platform to find all the online services that you may need for your consultations: navigation (Waze & Google Maps), accommodations (Airbnb & Agoda), land transport (Grab & Uber), air travel (Malindo Air), and even local attractions (TripAdvisor).

Currently available in Singapore, Hong Kong, Thailand, Indonesia and major urban areas in Malaysia including Kuala Lumpur, Selangor, and Penang.

Activ: Sync with your favourite fitness tracker and start earning rewards monthly for staying healthy! Choose from over 90 reward partners available in 12 different countries. Now the new Activ also captures distance, calories, sleep, weight, height & BMI, and you can view the historical trends for all these health data.

Also, check out Virtual Challenges that will be updated from time to time. Join these challenges to start collecting medals; if you are lucky you might even win some awesome physical prizes!

Health Events & News: Find the latest medical & health information made available by the Monthly Index of Medical Specialities (MIMS) and our panel of healthcare experts.

Now you can also check out various health & wellness events including runs, health talks etc. which are updated regularly. Review event details including date, time, venue, organiser, description, and if interested you can add a reminder to the calendar, navigate directly (with Waze /Google Maps) or even hail a ride with Grab to the venue.

Teleconsult: Search for healthcare providers by categories including General Health, Child Health, Skin Health, Mental Health, Women’s Health and Sexual Health, and start a virtual consultation via text chats with them from anywhere through our highly secure & private platform.

Falling sick when travelling? Wish to consult a healthcare provider on a sensitive topic? Just select your preferred provider, pay a nominal fee and you can start chatting with them right away! Skip the jams and be hassle free! (Disclaimer: this feature is not meant for emergency/life-and-death situations)

Search & Book - Main Features:
- Search doctors and healthcare providers by location or specialty
- View providers' profiles and book instantly online
- Receive reminders of your scheduled appointments
- Become integrated with our partners (Waze, Google Maps, Grab, Agoda, Airbnb, TripAdvisor)

Activ – Main Features:
- Sync with your fitness tracker: Apple Health, Fitbit, Garmin and Mi Band
- Track your health data including steps, distance, calories, sleep, weight, height, and BMI
- Redeem rewards from our partners like CARing, Touch 'n Go, Spritzer, Sunway Multicare Pharmacy and many more!
- View the historical trends of your health data
- Discover & join virtual challenges alongside other BookDoc users and earn medals & prizes

Health Events & News – Main Features:
- Up-to-date medical & health info from MIMS and healthcare experts
- Check out public and corporate private events and browse details like date, time, venue, organiser and description
- Interested in certain events? Add a reminder to your calendar, navigate directly with Waze & Google Maps, or even hail a ride with Grab to the venue

Teleconsult – Main Features:
- Search for healthcare providers by category & country
- Check out the profiles of healthcare providers with reviews (if any)
- Fill in your health issues, symptoms or any relevant background info before starting the virtual consultation
- Have a QR code? Scan it and enjoy full/partial discount on your sponsors
- Supports multi-lingual and even emoticons for the chats

Ratings and reviews

It's annoying how the steps are not syncing to my Google Health/Fit. I added some steps because I don't exercise with my phone sometimes, but while Google Fit reflects the added steps (example 9k step), this app only registered ONLY the steps I took when I'm holding my phone (3k steps). This doesn't happen before so I'm wondering what changed.

i am extremely disappointed with BookDoc’s service. I have tried to reset my password many times, but I never received any reset email. I emailed BookDoc support several times and even tried calling, but no one responded and my issue is still not solved. This experience is very frustrating and unacceptable for a platform that should prioritize user accessibility and support. I hope BookDoc seriously improves their customer service.

During the dates mentioned, specifically on the 30th and 31st of August, I noticed that there were no recorded steps shown in my fitness tracker for those two days, which has been quite perplexing. On the contrary, when I checked my Google Fit app, which is another platform I use to track my daily activities, it surprisingly reflected that I had achieved a significant number of steps on both days—35,000 steps on the 30th of August and 5,000 steps on the 31st.

What’s new

BookDoc will always update our APP to provide the best user experience for our users.

- Bugfixes and system stability
- UI UX improvements