
Joanna Williamson
Does not let you sign up with your email address unless it's Google, Facebook, or 2 other apps I don't recognize. I should have read the reviews first. Clearly this is a known problem. It doesn't take over 6 months to add email registration to an app. Leaves me thinking the focus is more on bio data collection/sales than functionality.
12 people found this review helpful
APR_Corp.
January 16, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.

Eda
It logged me out one day, and now I can't log back in. Tried to contact customer service, but they pretty much said they couldn't help, so I should contact a third party. Tried uninstalling it and installing and it won't change. Says I already have an account and I should use that, but it doesn't have anywhere for me to input information for logging in. It won't even let me create a new acct through different methods. They should really have a way to help you find login info or input new info.
10 people found this review helpful
Greetings from MEDICUBE US. First and foremost, we sincerely apologize for any inconvenience caused. If you could contact our CS center at [medicube_uscs@apr-in.com], we will promptly work to resolve the issue. We appreciate your cooperation.

S E
I have the Age r ultra tune, when i use it its not showing what colour I use daily , it shows only the setting that i use more , it could be better if it can show details of what I use daily. if I use elasticity more than pores or other settings in the device it show in the report that i use only elasticity .
APR_Corp.
December 31, 2025
Hello, this is MEDICUBE. We sincerely apologize for any inconvenience caused and will do our best to provide you with a better experience. If you have any further inquiries, please contact us via the help line within the app or at [medicube_uscs@apr-in.com]. We are here to assist you promptly. Thank you for your understanding.