Prodigy Finance

Prodigy Finance

About this app

Meet the mobile app for Prodigy Finance customers. Access your loan information wherever you are, whenever you need to. Log in with your existing Prodigy Finance account details and view information about your loan, directly from your phone. Here’s what to expect:

Track your funds on their way to your school
Check your balance any time, anywhere
View all your payment options in one place
Set up auto debit when paying from an eligible bank account
Track the status of your payments
Use the calculator for better budgeting
Get help from our expert Payments Team

Ratings and reviews

One star, cos of a recent update which limits recurring payment to 2k. I'd contacted support and the suggested solution was "set it to 2k and anything additional you can use one-off payment" - which is ridiculous to put it even mildly. The whole point of setting up recurring payment is that I don't have to login every month to pay the amount. In fact this recurring payment was the main reason I used the app in the first place. The UI is great otherwise.

This app needs serious development. I have had two major issues. 1. The transactions you make are not recorded properly. They disappear and come back 2-3 weeks later. Often times, even after the PF team confirming the payment was received, it does not show up. This is a big big let down. 2. I also faced issues while making DD (USD) transactions. You have to go back all the way, put all the details again and keep retrying.

Last time I applied my application was rejected because of petty error in my credit report which was related to only 30 dollars. It took me 2 months to contact American Express Bank and correct it. Whereas, I communicated to prodigy that I have paid around 50000 dollars bills and this 30 dollars was not paid due to error of American Express. At that time also I was motivated to reapply but I decided to reapply only after my credit report was corrected. I wish you could have communicated better.

What’s new

General bug fixes and improvements.