Mindbody Messenger (Bowtie)

MINDBODY Inc

About this app

Never be more than a text away from your clients.


Messenger[ai] converts inbound missed calls into paying customers with automated text backs to any missed call that comes through. Have your clients message you where they want through Webchat, SMS and Facebook, and manage all those threads in one place. Use our AI front desk to assist clients even when you aren’t there so every customer gets taken care of day or night.


Businesses miss 25% of all calls a month, and 85% of customers who call a business that doesn’t answer – won’t call that business again. With Messenger[ai] you stay on top of every relationship with conversations that keep your clients connected to your brand.


- Auto-text back clients who call when no one answers 24/7.

- Bring together conversations across Webchat, SMS and Facebook Messenger.

- Use our AI front desk to answer FAQs.

- Sell packages & memberships to clients all via SMS.

- Automate bookings for Mindbody and Booker clients.

Ratings and reviews

Understanding how much effort that goes behind AI programming i was patient to see if all the issues would be resolved in a timely manner. However, this is affecting the business so we had to cancel. Issues: app would crash, the 10DLC form was not accepting our information for the past 1month, we are unable to send out important messages(no more follow up text and AI completing the booking, etc), at times it would not show openings when there was.

I've been using the app for my spa for over a year now. The app has its issues frequently. Mindbody is always pretty good at fixing issues and notifying with status updates. Sometimes the issues are secluded and not to the masses. If that occurs, mindbody will take a long time to fix the issues. As of right now the app crashes and everytime I scroll through my queue, live chats, today's chats, etc. The app is very expensive monthly and should not always have the constant problems.

Not optimized for android. Sending messages is blocked by the bottom interface menu. Typing overlays the keyboard over the text fields. This is an incredibly easy fix and very lazy oversight. Support has been less than helpful on the matter.

What’s new

Performance and compatibility improvements, including support for the latest Android devices. Plus behind-the-scenes upgrades and stability fixes.