
Linda Collins
The App automatically logs me out whenever I attempt to open Google Street View. The company advertises the street view feature as a selling point. An aerial overview is NOT the same as the street view feature. Brickhouse Security does not seem to be able to resolve the issue, except to tell me to 'cut and paste' the address to google search 'outside of the Lightning gps app". That is insane!
6 people found this review helpful

Thomas J Chevalier IV
Works fairly well. It could be my phone, the tracker, interference from weather but gps coordinates are sometimes intermittent. Also would be nice if there was an upgrade to unlock more personalized features. Compared to other tracking app it's out of date.
5 people found this review helpful
Brickhouse Electronics
September 3, 2020
Thanks for your feedback. GPS is not dependent on weather conditions, but accuracy may be altered in areas where there isn’t a clear line of sight to the sky, such as underneath bridges. Please share a few more details so we can send them to our development team. You can reach us here - https://www.lightninggps.com/customer-tech-support. Thank you!

Myranda Lee
The battery has died twice without any notification. I do not notice it's dead until I need it and it's not available. Thought the app was suppose to remind me of low battery but it does not.
Brickhouse Electronics
April 27, 2023
I'm sorry for the inconvenience. Have you tried calling our tech team? You can reach us at (877) 477-9119, so we can troubleshoot. We can fix the issue and walk you through some steps to avoid this from happening. Please call us from Monday to Friday, from 9 am to 7 pm EST.