Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Share how you’re feeling and get 1:1 support from your provider.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

I personally would not recommend this app. I'm still using the app at the moment because I don't want to abruptly stop my meds. I think the app runs into a lot of crashes. Doing check-ins it take a minute to load and sometimes it doesn't load at all. I have to keep refreshing and trying the best way I can. The first session I had. My therapist did not show up. I had to reschedule our session. when you have mental illness these type of inconveniences are a big deal. I'm looking for another app.

My provider is perfectly fine. This review is for the APP ONLY. The app works great for my video appointments. I find scheduling through the app and communicating with my therapist very convenient. But the lessons REALLY need some work. You can't rewatch the videos. I recently had an issue with the app and caused the app to think I had completed the video. Now I'm stuck because I wasn't able to get my instructions from the video and there is no way to go back.

It is extremely hard to get an appointment after being an established patient. I messaged my provider after being started on medication, and weeks later, there is still no reply. The help desk option is automated and provided me with zero resolution. I do not recommend this service for mental health intervention(s). As a nurse myself, I understand providers are busy, but failing to address patient concerns/questions is very concerning.

What’s new

Includes several bug fixes and performance improvements