Brivo Mobile Pass

Brivo Systems, LLC

About this app

Brivo Mobile Pass introduces a new level of convenience by providing you with the ability to access secured areas with your smartphone. Available exclusively for the Brivo Access cloud-based access control platform.

As an enhancement to Brivo Access, Brivo Mobile Pass is a new digital credential format available to all active accounts to eliminate the need for physical keys and access cards. Easy to use and no new hardware required, Brivo Access administrators simply email a Brivo Mobile Pass to a user, allowing them to add the credential to the mobile application and unlock doors with their smartphone.

Ratings and reviews

Pass showed as added, but no devices available. After removing and getting a second link, the pass and doors worked. Then I added a second pass, and that one showed no devices that showed up on everyone else's iPhone. And then it gets worse. I followed the prompting to link an account to save passes, it then showed no passes available. Then I logged out and was left with 0 passes and no way to access either. This app has problems.

Every time I reopen the app, it tells me my account has been unlinked due to an error. After I manually log in, I have to skip the tutorial and re-accept all the permissions. The "magic button" simply does not work. Every permission is turned on and enabled, and I can be literally touching my phone to the door, and it will spin for 60 seconds before saying it failed. I can assign every community door to a widget, but not my own unit door. I have favorited it to no avail.

Works about 50% of the time. The 50% of the time it DOES WORK it either takes 2 seconds or spins for 10 before it works. In the times it doesn't work, half the time clearing the cache helps, half the time it doesn't. PITA. (This is with a perfect mobile/internet connection...) If you need to always rely on keys, and keys are faster - what's the point of this app?

What’s new

HID Mobile Pass Enhancements: Improvements for a more seamless access experience.
Intercom Enhancements: BMP now supports Swiftlane Intercom, allowing users to answer calls directly within the app.