
Gregory Kramer
This is the least reliable, most frustrating product I've ever been forced to interact with. It's absolute garbage. We never should have paid for it. I'd rather pay a high schooler to actually care for the pool and the residents than pay more for an app that doesn't work, and makes any activity at the pool so much worse. 3 times in the past month someone has had to "fix" my pass, then another unlock pass stops working shortly after.
8 people found this review helpful

Rosanna
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signs me out frequently and loses all my favorited actions even after logging back in. now the distance of Bluetooth is super short where I have to put my phone to the reader or it just doesn't work at all. when it has worked, it was convenient. update 7/12/26: it got worse, it says it opened the door on the app but nothing happens actually. door not opened and I have to press it like 6 times before it works.
7 people found this review helpful

Michael Kuta
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Pass showed as added, but no devices available. After removing and getting a second link, the pass and doors worked. Then I added a second pass, and that one showed no devices that showed up on everyone else's iPhone. And then it gets worse. I followed the prompting to link an account to save passes, it then showed no passes available. Then I logged out and was left with 0 passes and no way to access either. This app has problems.
10 people found this review helpful