Brother SupportCenter

Brother Industries, Ltd.

About this app

From 17 March 2025, the Brother SupportCenter app will no longer be available for downloading or use.

After the discontinuation date, use the apps and online help resources listed below.

Printers, DCPs, MFCs and Scanners
Depending on your model, download one of the following apps from Google Play (Android users) or the App Store (iOS users):

Brother Mobile Connect
Brother iPrint&Scan

You can check which app is compatible with your product on your local Brother website.

Home Sewing Machines and Cutting Machines
Visit the Brother support website at support.brother.com.

Brother SupportCenter App will provide you how to setup your Brother products, manuals, FAQ & Troubleshooting, and contact to Brother customer service.
You can also check remaining level of supplies.

Note: Some menues are available only to limited models.

This App will provide you following menu. For more detail, please refer to each description.

Product Setup:
You can view product setup video and/or setup guide.

Manuals:
You can view product manuals.

Supplies：
You can view various information about your product supplies.
You can order supplies on-line, check genuine, recycle information, and so on.

Contact:
You can view contact to Brother customer service.

Device Status/Information:
You can view your product network status, serial number, and remaining amount of supplies.

User Setting:
You can check or change the country and language setting.

QR Code Reader:
You can scan QR and Data Matrix codes assigned to Brother products or manuals to obtain more information.

Ratings and reviews

This app is a constant reference for me. I have my 4 Brother machines set as favorites, and I use the app to answer questions for people with other Brother machines. I am terribly disappointed that this app is going away. It is an excellent resource. Every machine brand should have an app as easy to use and as informative as this app - and they don't!