BT Email

BT Group PLC

About this app

PLEASE NOTE, the BT Email app is only available for users of our new email service.
To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it-

If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.
his is what you will get: - A brand new app – Designed specifically for our email service, completely BT-run and UK supported. - No need to worry – our world-class cyber security protects your email to give you complete peace of mind. - Hassle-free emailing - the app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, autoreplies and more via the settings menu. - Help is close at hand – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier. - We’ve got rid of the ads - even better, there’s no annoying advertising.

Ratings and reviews

App is slow when deleting emails, too much lag really slows down a quick inbox cleanup at the end of each day. Font choice and line spacing needs to be editable as the default is awful if you have a lot to get through. Could be good with some simple functionality improvements. No need to reinvent the wheel here

Just had a prompt to update the app today. I did and now I cannot see any text in the main body of any emails. I'm on android 12 on Moto g31. . Update: Some emails do eventually show images and text in main body of the email and then it often crashes. On opening the app, emails are very slow to appear with horizontal lines appearing first. The previews shown in android notification view still appear ok. UPDATE 04/04/24: Fixed by today's app update.

This is the worst email app I have ever seen, it virtually never works, you try to open an email and it says, "failed to retrieve message content". That's 99% of the time BTW, on the rare occasion I can open an email, it won't let me reply, delete or move mail I consider spam to the spam box, now I've been patient as it's been like this for over a year, do you have any plans to fix this??

What's new

Fixes for:-
When forwarding a HTML mail, certain mails showed up with broken links.
Some users were having issues with the app being slow and sometimes freezing after upgrading to 23.3.