
Suk Raj Rai
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I am not able to transfer ownership of my SIM card. Once we insert the ID card number, it should be able to update the rest of the required information. Kindly program it that way. And while, updating via NDI app, My BT app can't automatically transfer the required data. Kindly, fix the bug. Otherwise, the app is very useful.

Mentsuen Pema
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I am not complaining. But the UI needs to be updated now. Seriously. Might do well to check out TashiCell's app. The UI is so much better there, clean, fresh, fluid. Also, that KYC thing doesn't seem update anything on the app because the personal details remain unchanged in the app menu. However, it does seem to update things in the Telecom database I believe. PS: By the way, I see no reason to choose T over B, and likewise. I am stuck in a love/hate relationship with the both.
146 people found this review helpful

The Bhutanese Gamer
It is very important to understand that once you develop an app you have to provide timely updates to fix bugs and increase support in devices. The only tech support I got from BT is uninstall and reinstall the app which doesn't fix anything. RMA payment method is buggy. Half of the screen in app is bugged with white background, Only BOB payment is reflected. The earlier version was bare bone basic but it at least used to work.
28 people found this review helpful