
Amy Liu
- Flag inappropriate
- Show review history
Works well until it doesn't. I am trying to open the app but it just keeps loading and loading for over 10 minutes at a time. I logged off and logged back on because my packages weren't loading, and now nothing loads. have cleared cache. uninstalled and reinstalled, updated the app, restarted my phone, etc. Now it's just broken.
BuildingLink.com, LLC
February 10, 2026
Thank you for your feedback! We have updated the app with a fix for this issue. Please update the app or uninstall and reinstall it. If you're still experiencing issues after reinstalling please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to get connected to troubleshoot!

Janson Lackman
- Flag inappropriate
- Show review history
The update that was pushed on 4 Feb fixed the issue I was able to log in once on the 21st, everytime after it was frozen and appeared to be spinning like the page was loading but would never load. I logged out of the application and now I cannot log in, it is just spinning. I have used wifi, cell service, turned off my VPN, uninstalled the app. Nothing has seemed to work.
1 person found this review helpful
BuildingLink.com, LLC
February 4, 2026
Thank you for your feedback! Our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to get connected to troubleshoot!

Ted Cohen
- Flag inappropriate
- Show review history
5/24: Another update and now I can't open the app anymore. I tried clearing the data and restart the app and nothing. It's been more than a month. App keeps crashing, you need to test before releasing. Also after the hack and how much time it took you to repair the damage, you should have learned by now to better hire someone who actually knows about software. Fast forward to 2024, fresh new update and here we go again. The app is crashing after logging in. I would give 0 stars if I could.
12 people found this review helpful
BuildingLink.com, LLC
June 26, 2024
Hi! We've recently released a few app updates, including bug fixes. We wanted to check in and see if you are still experiencing an issue logging in. If so, please contact us at support@buildinglink.com or 877-501-7117 ext 0 so we can further assist you with resolving this issue!