BuildOps: Commercial Trades

BuildOps

About this app

Made for Field Teams Who Build and Maintain Commercial Buildings
Designed for technicians and journeymen in the field, the BuildOps mobile app keeps you connected with the office team, ensuring information is easily collected, accessed, and managed—whenever, wherever. Perfect for commercial HVAC, refrigeration, electrical, plumbing, and fire safety contractors.

What BuildOps Does for You:
With BuildOps' all-in-one software platform, contractors can reduce costs and streamline operations. Office staff and field techs stay in sync, maximizing efficiency on every job.

Key Features for the Field:
- Work Order Management: View Job details and updates in real-time, right at your fingertips.
- Simple Time Tracking: Easily clock in and out, capturing accurate work hours.
- Photo Capture & Auto-Organization: Snap job-site photos that auto-sync and store for easy reference.
- Comprehensive Job Notes: Access notes from both office staff and fellow techs in one organized place.
- Equipment Tracking: Monitor lifecycle and warranty details on property assets with ease.

Boost Efficiency with AI Features:
Save time with our nameplate scanner which uses smart fields and optical character recognition (OCR) to capture data even from sunbleached assets.

Ratings and reviews

Takes too long to operate, the basic needs are met, but just to complete a simple selection takes minutes instead of seconds. Operating this app is tedious and time-consuming. Especially after a long day of service work, it is the last thing I want to have to wait on. Also embarrassing slow when collecting a signature from the customer.

Overall, this is an excellent app for managing my techs in the field. They are easily able to log their visits and findings, generate actions for follow-up work, get customer signatures, pick up parts and upload the receipts, fill out required forms, log their time traveling/ working/ paused, and much more. All of their actions are reflected in real-time back to the PC software in the office. The BuildOps support team is fantastic. Every issue I've had has been immediately addressed.

Absolute garbage is what this is. Doesn't operate as advertised when it works at all. Lags, locks up. Developers can't figure out how to program it to take a time card that starts on one day and ends the next. You can't put more than one time card a day on a project. The office has to force it in. Complete hassle if you're working nights. I have had to un-install and re-install the app at least once a month. I'd be ashamed to have my name on such a shoddy product.

What’s new

Here’s what’s new in this update:

• You can open dispatch board events to check visit or job details on the spot.

• If a change touches submitted time, the app calls it out before anything’s overwritten.

• Overnight entries are smoother - start/end and break times past midnight save without interruption.

• Bug fixes and performance improvements.